What is customer service?

Customer service is the professional attention,assistance ,help or aid given to a client or a customer.It can be a complaint towards the service or product they receive or it may be a request for information or assitance about the product or services that the company has to offer them. It is also good to remember that acustomer service always focuses on the customers concern and solution to what they need while having a friendly and professional conversation. A good customer service always give respect and empathize with a customer no matter how complicated and irate the customer is.